Yes, we ship all over the world. Shipping costs ONLY will apply and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major courier, and local courier partners.

Pre-order items ship dates are indicated in the product description. Most pre-orders require a 4 to 8-week period.

If you have pre-order and in-stock items in your cart, your full order will be shipped out when your pre-order items are ready to ship. To receive your in-stock items earlier, we recommend placing two separate orders - one for your pre-order items and one for your in-stock items.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us atcustomerservice@ashluxuryhq.comand we’ll take you through the process or go through the return policy on the website.

It depends on the creator and the product. Just email us at customerservice@ashluxuryhq.comand we’ll take you through the process.